1
What these schemes actually are
FENSA and CERTASS are both government-authorised competent person schemes for the replacement window and door industry in England and Wales. They allow registered installers to self-certify that their work complies with building regulations, without needing a separate, often costly, building control application for every job. Both schemes serve the same fundamental purpose, just operated by different organisations.
2
Why certification matters to you
When you replace windows or doors, building regulations require the work to meet certain standards, including thermal performance and ventilation. A FENSA or CERTASS registered installer certifies this compliance on your behalf and registers the installation with the relevant local authority. Without this certification, you would need to arrange a separate building control sign-off, which is more time-consuming and can cost more.
3
What the certificate itself confirms
The certificate you receive after installation confirms that the work has been registered and complies with the relevant building regulations at the time of installation. It is an important legal document that demonstrates compliance, separate from any product guarantee, and should be kept safely alongside your other home documentation.
4
Does it matter which scheme my installer uses?
For the homeowner, there is no practical difference in the level of protection or compliance between FENSA and CERTASS, as both are officially authorised competent person schemes. What matters is that your installer is registered with one of them, and that you receive your certificate promptly after installation. Ask to see registration details if you are unsure.
5
Why this matters when selling your home
When you come to sell your property, conveyancing solicitors typically ask for proof of building regulations compliance for any replacement windows or doors installed. A missing FENSA or CERTASS certificate can cause delays or complications during the sale process, sometimes requiring retrospective indemnity insurance, so it is important to keep your certificate safe from the outset.
6
What to do if you can't find your certificate
If you have lost your certificate, you can typically contact FENSA or CERTASS directly to request a replacement copy, provided the installation was registered with them at the time. This is another reason to always use a registered installer, as unregistered work may not be traceable in the same way, causing problems further down the line.